Privacy policy

eShipJet.ai respects the privacy of its users, customers, and visitors of this website.

This policy (“Privacy Statement”) is intended to inform you of our policies and practices regarding the collection, use, and disclosure of any personal information we obtain based on your use of our website, platform, or services. “Personal Information” refers to details that are identifiable to you such as your name, email address, contact number, company name, and any other information associated with your identity.

We take your privacy seriously. We will never sell your Personal Information to a third party. However, we may share your information with trusted partners or vendors if it helps better serve your request or fulfill our contractual obligations.

User Content

By accessing our website or using any of our services, you agree to the terms outlined in this Privacy Statement.

You expressly consent to the processing of your Personal Information in accordance with this Privacy Statement. Personal Information may be processed by eShipJet.ai, its affiliates, or its third-party vendors in the country where it was collected or in other countries (including the United States), which may have less stringent data protection laws.

Collection of Personal Information

The Personal Information we collect enables us to understand our users and clients, tailor our services, and communicate more effectively with you.

Personal Information You Provide to Us

We collect Personal Information that you voluntarily submit, including but not limited to:● Full name● Company/organization name● Contact number● Email address● ERP system used● Information submitted via contact forms, demo requests, or email communication

Personal Information Collected via Technology

When you browse our website, we may collect passive information such as your IP address, browser type, operating system, device information, and browsing behavior using cookies and analytics tools. This helps us improve website performance, user experience, and marketing efforts.

Personal Information from Other Sources

We may also receive information from phone calls, referrals, third-party sources, or lead generation tools. This data is used to supplement the information you provide and to improve customer outreach and service quality.

Company or Organization Information

We may collect or reference information about your company or organization. Publicly available data (such as business name, industry, location, or service offering) is not considered Personal Information and is not restricted in its use.

Platform and Marketing Content

If you use eShipJet.ai products such as ShipperCoPilot or RFID Nexus to manage shipping, inventory, or marketing activities, data related to your warehouse operations, logistics workflows, or tracking systems may be stored and processed as part of the service. Such data will be handled confidentially and used only for the purpose of delivering and improving our platform.

Unless otherwise agreed under a formal Business Agreement, we may showcase anonymized use cases, customer success stories, or product implementations for marketing or educational purposes.

Use of Information

Your Personal Information is used to:● Respond to demo requests or inquiries● Deliver services and solutions you've requested● Improve product features and user experience● Send relevant communications (you can opt-out anytime)● Ensure secure login and access to platform tools● Information submitted via contact forms, demo requests, or email communication
Your Personal Information is used to:● They are partners or vendors helping us deliver the service s● It is necessary for completing a transaction or demo● We are legally required to do so

Disclosure of Personal Information

We do not sell Personal Information. We may share your data with:● Our service providers (for hosting, payment processing, analytics)● Legal or regulatory bodies when required by law

In the event of a merger, acquisition, or asset transfer, your data may be part of the transferred assets, subject to this same policy.

Your Choices

You may opt out of our email marketing at any time by clicking the unsubscribe link in our emails or by replying with “unsubscribe.” You can also contact us directly to remove your contact from our lists.

Despite your communication preferences, we may still contact you for legal, account-related, or system notifications.

Regarding Minors

Our services and website are not directed to individuals under 18 years of age. We do not knowingly collect or store Personal Information from minors.

Links to External Sites

Our website may contain links to third-party sites or resources. eShipJet.ai is not responsible for the content, data handling, or privacy practices of these external websites. Please review their privacy policies separately.

Security

We use reasonable administrative, technical, and physical safeguards to protect your Personal Information. While we strive to secure your data, no online platform can be guaranteed to be 100% secure.

Contact Us

If you have any questions or concerns about this Privacy Statement, please reach out to:eShipJet.aiEmail: info@eshipjet.aiWebsite: https://eshipjet.ai/

Updates to This Privacy Statement

We may revise this Privacy Statement periodically. If any significant changes are made, we will notify you via our website or email. Continued use of our services after such updates constitutes your acceptance of the revised policy.We may revise this Privacy Statement periodically. If any significant changes are made, we will notify you via our website or email. Continued use of our services after such updates constitutes your acceptance of the revised policy.

Last updated: 15-07-2025