At eShipJet Software Inc. (“eShipJet,” “we,” “our,” or “us”), we are committed to providing fast, reliable support to ensure you get the most out of our services.

How to Get Support

You can reach out to our support team through multiple channels:

• Email: support@eshipjet.ai
• Phone: +1(888)4642360
• Live Chat: Use the chatbot integrated into our website for instant help

24×7 Availability

Our support is available 24 hours a day, 7 days a week. For urgent issues, the chatbot or email ensures that your requests are addressed promptly at any time.

Submitting a Ticket

When submitting a support ticket, please provide:

• Your account or subscription details
• A clear description of the issue
• Steps to reproduce the problem, if applicable
• Relevant screenshots or logs

Knowledge Base

You can also access helpful articles, FAQs, and guides in our Knowledge Base to quickly resolve common issues.

Feedback

We value your feedback! Share suggestions or ideas to improve our products or support experience at feedback@eshipjet.ai.

Contact Us

Last updated: 18-10-2025